SPEAR

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Add reference number

Referral authorities can add their reference number to the SPEAR application. The reference number is available to all parties involved in the application via the 'References' drop-down list in the header and from the Contacts tab.

Steps

To add a reference number to an application you need to complete the following:

  1. Select the optional action Enter RA Reference Number from the 'Other Actions' drop-down list and click on the 'go' button.
  2. On the Enter RA Reference Number screen, enter the appropriate information in the 'Reference Number' field provided. This field will accept alpha and numeric characters.
  3. You may select a 'Preferred Contact' from the drop-down list of your organisation's SPEAR users. You may also elect to notify them that they have been nominated as the preferred contact for the application.
  4. Click on 'ok'.
  5. A confirmation message will be displayed. Click on 'return' to go back to the Details screen.

The RA Reference Number will appear on the Details screen with a notation of 'Supplied'. There is an option to modify the information if required.